Lancelot Technologies
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Real-Time Call Transcription, Summarization & QA Analytics

Writer

Turn Every Recorded Conversation into a Searchable Business Asset

Writer transcribes customer and internal calls in real time, generates structured executive summaries, extracts action items, and enables instant search across every conversation for quality assurance and compliance.

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Accurate Hebrew & English ASRAutomated AI SummariesQA & Compliance SearchCloud or On-Premises
Writer · Conversation IntelligenceReal-Time AI
High-Accuracy Hebrew & English TranscriptionSpeaker-separated transcripts tuned for Israeli business terminology and mixed-language calls.
Structured Executive Summary & TagsAutomatically extracts call reason, sentiment, commitments, and follow-up tasks.
Instant Full-Text & Topic SearchAudit 100% of calls instead of random 2% samples for compliance and dispute resolution.
Core Capabilities

How Writer Delivers Measurable Operational Impact

01

From Audio Files to Structured Knowledge

Stop wasting hours listening to call recordings. Writer turns every call into clean text, bulleted summaries, and CRM notes.

  • Speaker diarization (Agent vs. Customer)
  • Automatic action-item extraction
  • One-click CRM logging
02

100% Quality Assurance & Compliance Coverage

Automatically flag calls with compliance risks, cancellation threats, or service script deviations.

  • Keyword & sentiment alerts
  • Agent coaching scorecards
  • Regulatory record keeping
03

Private On-Premises or Cloud Deployment

Keep sensitive audio and transcripts strictly within your organizational perimeter when required.

  • Full On-Premises option for regulated sectors
  • Encrypted storage & role-based access
  • REST API for PBX & CRM integration

Full Visibility into Every Customer Interaction

Empower sales, support, and compliance managers with searchable intelligence from every call.

100% Call CoverageEvery conversation indexed and summarized.
On-Prem OptionZero data leaves your private network.
Instant ROISaves hours of manual note-taking daily.
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Ready to See It in Action?

Leave your details and our specialists will get back to you to schedule a live demonstration or technical consultation tailored to your organization.

Talk to Us

+972-3-3850746

Sun–Thu, 09:00–17:00 (IST)

Write to Us

info@lancelotech.com

16 Bloch St., Givatayim, Israel

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