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Omnichannel Customer AI Chatbot · Web, WhatsApp & Portals

Herald

The Customer-Facing AI Agent That Understands, Resolves, and Converts

Herald engages customers across your website, WhatsApp, and digital portals in multiple languages—answering complex questions from your verified knowledge base, booking appointments, and capturing qualified leads 24/7.

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RAG Knowledge GroundingMultilingual (HE/EN/AR/RU)Lead & Booking FlowsHuman Agent Handoff
Herald · AI Web & WhatsApp AgentOnline 24/7
Grounded in Your Verified KnowledgeAnswers strictly from your approved documents, catalog, and policies—eliminating hallucinations.
Action-Oriented WorkflowsSchedules meetings, checks order status, collects lead details, and opens support tickets.
Multichannel & MultilingualServes visitors seamlessly in Hebrew, English, and additional languages across Web and WhatsApp.
Core Capabilities

How Herald Delivers Measurable Operational Impact

01

Instant, Accurate Answers 24/7

Resolve up to 80% of repetitive customer inquiries immediately while elevating customer satisfaction.

  • Understands natural phrasing and typos
  • Strict grounding in organizational data
  • Seamless escalation to human representatives
02

Lead Capture & Appointment Booking

Turn website traffic into qualified sales conversations and booked demos around the clock.

  • Conversational lead qualification
  • Direct CRM & calendar integration
  • Proactive engagement triggers
03

Continuous Learning & Analytics

See exactly what customers are asking, identify knowledge gaps, and refine responses from a central console.

  • Conversation analytics & topic trends
  • Brand-safe guardrails & tone control
  • Custom UI matching your brand

Deploy an Expert Digital Representative on Your Site and WhatsApp

Custom-trained on your products, policies, and systems with full ongoing optimization from Lancelot.

24/7 Lead & SupportInstant response on Web and WhatsApp.
Hallucination-FreeGrounded in your verified documentation.
CRM IntegratedEvery lead and chat synced automatically.
Lancelot AI Suite

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Ready to See It in Action?

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+972-3-3850746

Sun–Thu, 09:00–17:00 (IST)

Write to Us

info@lancelotech.com

16 Bloch St., Givatayim, Israel

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