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Smart Conversational Voice IVR · Zero Keypad Menus

Echo

Callers Simply Speak—No Keypad Trees, No Waiting

Echo replaces frustrating 'Press 1, Press 2' menus with an intelligent voice receptionist that knows your organizational directory, departments, and branches—and goes live in a single day.

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Natural Voice RoutingActive Directory SyncHebrew & EnglishAWS or On-Premises
Echo · Smart IVRInstant Routing
Speak NaturallyCallers state who or what they need in their own words and are routed in seconds.
Active Directory & PBX SyncAutomatically stays up to date with employee names, roles, extensions, and branches.
1-Day Turnkey DeploymentConnects to your existing SIP trunk or PBX in the cloud (AWS) or on-premises.
Core Capabilities

How Echo Delivers Measurable Operational Impact

01

Eliminate Keypad Frustration

Replace multi-level touch-tone menus with a natural 3-second voice interaction.

  • Recognizes names, roles, and departments
  • Handles Hebrew, English, and accents
  • Fallback to operator when needed
02

Automated Directory Synchronization

Connects directly to Active Directory or your HR/contact list so new hires and changes take effect automatically.

  • Zero manual tree maintenance
  • Multi-branch & municipality support
  • VIP & priority caller rules
03

Flexible Cloud or On-Prem Architecture

Designed for enterprises, municipalities, healthcare, and academic institutions with strict security requirements.

  • AWS Cloud or On-Premises installation
  • SIP compatibility with all major PBXs
  • Real-time routing analytics

Installed in One Day—Immediate Upgrade to Your Caller Experience

Ideal for organizations with dozens or hundreds of extensions, branches, and public service desks.

1-Day SetupMinimal disruption to existing telephony.
Zero Keypad TreesCallers reach the right person fast.
AD IntegratedAlways synced with your org chart.
Lancelot AI Suite

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hAImdallAI-Driven NOC: Your Organization’s Intelligent C… TroyTurn Your Workforce into a Resilient Human Firew… KnightThe AI PhoneBot That Answers, Resolves, and Book… EchoCallers Simply Speak—No Keypad Trees, No Waiting… WriterTurn Every Recorded Conversation into a Searchab… SpearITThe Safe, AI-Powered SQL & Data Platform for Eve… ExcaliburAsk in Natural Language, Get Verified Answers fr… mAIestroAn Enterprise Cloud PBX Built as a Growth Engine… HeraldThe Customer-Facing AI Agent That Understands, R… TeliQHow Much Are You Really Paying for Enterprise Te…
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Ready to See It in Action?

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Talk to Us

+972-3-3850746

Sun–Thu, 09:00–17:00 (IST)

Write to Us

info@lancelotech.com

16 Bloch St., Givatayim, Israel

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