Writer

Turn every conversation into a business asset

In an era where every customer interaction is important, automatic transcription of calls is no longer a luxury but a necessity.

Writers from Lancelot Technologies transcribe calls in real time, summarize, generate insights and provide your organization with complete, accurate and searchable documentation.

Complete flexibility in implementation

Choose the model that suits you:

Cloud - immediate activation, without infrastructure, with backups and automatic updates.

On-Premises - full control over the information, compliance with strict security requirements and regulations.

Key capabilities

Writer integrates seamlessly with the existing corporate switchboard and provides accurate transcription in Hebrew and English.

Every call is recorded, tagged and available for immediate search for quality control, regulatory compliance, training and service improvement.

Who is it suitable for?

Call centers, law firms, financial institutions, insurance companies, and any organization that understands that its conversations are a source of valuable business knowledge.

Why Writer from Lancelot Technologies?

Full documentation for compliance and regulatory purposes.

Service improvement through call analysis.

Time-saving manual documentation.

Quick access to information on every call.

Highest level of data security.

Professional support and implementation by the Lancelot Technologies team.

Writer - When every word is saved, every call is worth more.