Echo

Echo - A Smart Voice IVR System for the New Era

Want to upgrade your organization's call experience?

Echo from Lancelot Technologies allows callers to conduct calls by voice only, without waiting for a representative, and without tedious keystrokes in a telephone menu.

Technology that understands your business

The system learns the organization's unique content world such as contact names, departments, products, branches and services and provides accurate voice recognition tailored to your business needs.

Easy to operate, quick to install

Intuitive management interface that anyone can operate, without technical knowledge.

Installation in one day with built-in connectivity to any telephony environment. "

Key advantages:

Built-in support for Hebrew and English.

Integration with any PBX, UC platform and Contact Centers

Installation in AWS cloud or on-premise

Automatic synchronization with Active Directory

Full security

Echo - when the voice manages the conversation.